1. Introduction
At The Design Collective, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and disclose your information when you use our website, subscribe to our services, or interact with our community. We utilize the Podia platform to facilitate certain aspects of our service, and their privacy practices also apply to your information as outlined below.
2. Information We Collect
Personal Data:
We collect Personal Data that you provide to us voluntarily, such as your name, email address, billing information, shipping address, telephone number, or demographic information like your age, gender, or hometown. This may be collected when you register, make purchases, or interact with our website or community.
We may also collect Personal Data about your non-users, such as customers or attendees, for the purpose of providing our Services to you. You represent that you have the authority to provide us with this information.
Derivative Data:
Our servers and third-party service providers may automatically collect information about your use of our website and services. This includes your IP address, browser type, device information, pages visited, actions taken, and other usage patterns.
We may use cookies and similar tracking technologies to collect information about your browsing behavior and preferences. You can manage your cookie preferences through your browser settings.
Financial Data:
We collect payment information, such as credit card or bank transfer details, to process transactions for purchases or services.
We use Stripe and PayPal as third-party payment processors. Your financial data is primarily handled and stored by these processors. Please review their Privacy Policies for more information.
3. How We Use Your Information
We process your information for the following purposes:
Provide, Improve, and Personalize our Services: To deliver our subscription services, process payments, provide customer support, tailor content to your preferences, and enhance your overall experience.
Communication: To send you updates, newsletters, promotional offers, and other relevant communications.
Community Management: To facilitate interactions within our community, moderate content, and ensure a safe and positive environment.
Marketing & Analytics: To analyze user behavior, conduct market research, identify trends, and improve our marketing and advertising efforts.
Legal Compliance & Protection: To comply with applicable laws and regulations, protect our rights and interests, prevent fraud, and ensure the security of our services.
Legal Basis for Processing:
Consent: We process your data based on your explicit consent given when you provide us with your information or use our services.
Contractual Necessity: We process data necessary to fulfill our contractual obligations to you, such as providing the subscription services and processing payments.
Legitimate Interests: We may process data for our legitimate business interests, such as improving our services, marketing, and preventing fraud, as long as it doesn't override your rights and interests protected under the APPI.
Legal Obligations: We may process data to comply with legal requirements or respond to valid legal requests.
4. How We Share Your Information
We may share your information with:
Third-Party Processors: We engage trusted third-party service providers (e.g., Podia, Stripe, PayPal) to assist us in operating our business and delivering our services. These providers are contractually obligated to protect your information.
Other Users: If you interact with others on our platform or community, certain information may be visible to them (e.g., your name, profile picture, comments).
Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred.
Legal Requirements: We may disclose your information if required by law or to protect our rights or the safety of others.
5. Data Retention
We retain personal data as long as necessary to fulfill the purposes outlined in this policy or as required by law. You can request the deletion of your data, but this may limit your access to our services.
6. Children's Privacy
Our services are not intended for children under 16. We do not knowingly collect data from children. If we become aware of such collection, we will delete the information.
7. Sensitive Data
We request that you do not submit sensitive data to us. If you do, you consent to our use and processing of this information in accordance with this policy.
8. Your Rights under the APPI
Under the Act on the Protection of Personal Information (APPI) in Japan, you have certain rights regarding your personal data, including:
Disclosure: You can request disclosure of your retained personal data, the purpose of use, and any third parties to whom your data has been disclosed.
Correction, Addition, or Deletion: You can request correction, addition, or deletion of your personal data if it is inaccurate or handled in violation of the APPI.
Suspension of Use or Erasure: You can request suspension of use or erasure of your personal data if it is handled in violation of the APPI.
Notification of Purpose of Use or Disclosure: You can request notification of the purpose of use or disclosure of your personal data.
To exercise any of these rights, please contact us using the contact information provided below.
9. Security of Your Information
We take reasonable steps to protect your data, but no method is 100% secure. We will notify you of any known data breaches.
10. Changes to this Privacy Policy
We may update this policy. Changes will be posted on our website, and your continued use constitutes acceptance.
11. Contact Us
If you have questions or concerns, please contact us at: creative@kathalystdesignstudio.com
Please note that all membership subscriptions are non-refundable. We encourage you to carefully review the membership details and benefits before subscribing.
To ensure your satisfaction, we strongly encourage you to thoroughly read the product descriptions and any compatibility information before making a purchase or subscribing to our membership.
While we cannot guarantee refunds in all cases, we are committed to providing excellent customer service and will do our best to address any concerns you may have.
Commerce Disclosure for The Design Collective
This Commerce Disclosure outlines the financial relationships and potential conflicts of interest that may exist between The Design Collective ("we," "us," or "our") and any individuals or entities mentioned, recommended, or linked to on our website, social media platforms, or within our community.
Affiliate Links
We may participate in various affiliate marketing programs, which means we may earn a commission if you click on certain links and make a purchase. These links will typically be marked with an asterisk (*) or other identifier. We only recommend products or services that we believe will genuinely benefit our audience, and our opinions are not influenced by any potential affiliate commissions.
Sponsored Content
From time to time, we may partner with brands or businesses to create sponsored content. This content will be clearly identified as such. We will only collaborate with brands that align with our values and whose products or services we believe will be of interest to our audience.
Design Services
We offer discounted design services to our subscribers. These services are separate from our template subscription and are subject to a separate agreement and pricing structure.
Transparency and Honesty
Our priority is to provide valuable and trustworthy content to our audience. We will always be transparent about any financial relationships we have with third parties. If we recommend a product or service, it's because we genuinely believe in its value, regardless of any potential compensation.
Your Responsibility
We encourage you to conduct your own research and due diligence before making any purchase decisions based on recommendations or information provided by The Social Atelier. We are not responsible for the actions or policies of any third-party websites or businesses we may link to or promote.
Contact Us
If you have any questions or concerns about our Commerce Disclosure or any potential conflicts of interest, please contact us at creative@kathalystdesignstudio.com.
Updates
We may update this Commerce Disclosure from time to time to reflect changes in our business practices or partnerships. We encourage you to review this page periodically for any updates.